0
Menu
0

Initial Consignment Instruction

First of all, we would like to thank you for considering the use of our service.
Consigning with Initial is very simple, you are only a couple of steps away.

1. Create Account

2. Create Ticket

3. Ship/Drop-Off

4. Easy Returns

Detailed Instructions

  1. Create your consignor portal/account (https://initialkc.com/consignment)
    • Must use a different email than your shopper account.
    • Must provide your legal name (do NOT put space in First and Last name).
    • Must provide your mailable address.
    • PayPal and Check are the only available payment methods (only pick one).
  2. Create drop-off ticket
    • Simply type the item style code/SKU in the search bar.
    • Initial is NOT accepting any USED items.
    • Double-check all items’ condition, listing price, and listing quality before submitting.
    • Print the ticket from your email. The Ticket MUST be included with your drop-off.
  3. Ship/Drop-Off
    • Ship-in (Initial LLC, 2450 Grand Blvd Ste 205, Kansas City MO 64108)
      • The tracking number must be attached under each ship-in item.
      • One ticket per shipping box (Ticket must be in the corresponding box)
      • Initial LLC is not liable for any missing/lost shipments without signature confirmation.
      • We encourage you to purchase insurance on all shipments.
    • Drop-off
      • Please use the drop-off location next to our sales floor.
  4. Return
    • For any reason, if we decided to return your items or you would like to request an item back. Please email your request to us at info@initialkc.com. You will be responsible for any return cost. If you wish to pick up in-store. We can put your return items on our return shelf for no longer than 60 days.